Privacy Policy

Big Builder Bum.Com is committed to protecting your privacy. This privacy policy explains what personal information is collected from you via this Web Site and what we do with that information. It forms part of our terms and conditions, which we may amend from time to time. By using this Web Site you agree to the way in which we process your personal information as outlined in this policy.

INFORMATION COLLECTED

We collect personal information from you when you register with us.
We also collect personal information about you by using "cookies" on our Web Site - please see the section on cookies below.
We collect the following information about you in order to provide you with Tradesmen Quotes or to enable you to quote for a job. your name, address, contact details, job description or your company profile.. We also ask for a telephone number to contact you if there are any difficulties with your order.

USE OF INFORMATION

We use the information we collect about you to deal with any enquiry or request and/or to send you information about our services from time to time.
Your credit card details are taken through a secure server for processing by your card provider, our card processor and our bank.
We may also use the information that we collect to inform you about new services.

The information collected about you will not be used for any other purposes and will not be sold or otherwise disclosed to any other organisations except other companies within our organisation and our or their successors in title.

COOKIES

Collection of Anonymous Data
We sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this Web Site, but we do so in ways that keeps the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our Web Site, and to help us make our Web Site more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.
We collect the anonymous information we mentioned above through the use of various technologies, one of which is called "cookies". A cookie is an element of data that a web site can send to your browser, which may then be stored on your hard drive.

Customer/User Identification and Log-In
temporary cookie is currently used to identify a user during the registration and checkout processes.
When a user provides a username (email address) to "log into" this Web Site, a temporary cookie is set which identifies the applicable user account.
This temporary cookie is maintained until the user:

• Clicks the log out button.
• Closes down their browser session.
• Manually clears the User identification cookie.

User Log-In Caching
Within this Web Site cookies may in the future be used to save the visitor's password (if and when this facility is provided) so that it does not have to be re-entered at each new visit.
If the user has chosen "remember login and password", the following two items above will be encoded within cookies:

• A unique Customer ID.
• A login state.
• If a "registered" user to this Web Site returns to the site without logging in, the ID stored in the cookie can be used to track the user (unless the user manually deleted the cookie, at which point the server may automatically regenerate another cookie.

ACCESS RIGHT

You have a right to access the personal information held about you. To obtain a copy of the information, please e mail us at info@bigbuildersbum.com.

OTHER WEB SITES

Our Web Site may contain links to other web sites which are outside our control and are not covered by the privacy policy. If you access other sites then using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which differ from ours.